Privacy Policy

1. Information We Collect

AutoTransport AI collects information you provide directly, including your name, email address, phone number, vehicle details, pickup and delivery addresses, and payment information. We also collect usage data such as IP address, browser type, pages visited, and interaction data to improve our services.

2. How We Use Your Information

We use your information to: provide and manage auto transport services, generate instant quotes, match you with vetted carriers, send shipment notifications and tracking updates, process payments, improve our AI matching algorithm, and communicate service updates. We do not sell your personal information to third parties.

3. Information Sharing

We share your information only with: assigned carriers (to facilitate your shipment), payment processors (Stripe, for secure payment handling), insurance providers (when you opt into transit insurance), and analytics tools (Google Analytics, for service improvement). All third-party partners are contractually required to protect your data.

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing via Stripe (PCI DSS compliant), encrypted data storage, and access controls. While no method of transmission over the internet is 100% secure, we take reasonable steps to protect your personal information.

5. Cookies & Tracking

We use cookies and similar technologies for analytics (Google Analytics), advertising attribution (UTM parameters, Google Ads, Reddit Pixel, Meta Pixel), and site functionality.

For advertising measurement we share limited event data with Meta Platforms, Inc. (Facebook/Instagram) through the Meta Pixel and Meta's Conversions API: the page viewed, the action taken (for example a quote request or a click to call us), the quote value where relevant, and — where we have it — your email address or phone number in irreversibly hashed form plus Meta's own advertising cookie identifiers. Meta uses this to measure and optimize the performance of our ads. We do not sell your personal information.

Where the law requires your consent (including the EEA, the UK and Switzerland), advertising cookies and these ad measurement events are switched off until you accept them in our cookie banner. You can change or withdraw your choice at any time using the "Cookie settings" link in the footer, and you can also control cookies through your browser settings.

6. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, opt out of marketing communications, and request a copy of your data. To exercise these rights, contact us at privacy@autotransportai.com.

7. Contact Us

For privacy-related inquiries, contact AutoTransport AI at:

• Email: privacy@autotransportai.com